As a tenant or shared owner you’ll be able to do the following by creating an account (previously called myNHH):
- see your current balance on all your accounts
- view your regular charges and a statement of transactions (last 90 days)
- report and track progress on repairs
- update or cancel repairs and reschedule repair appointments
- update your contact details
- Let us know if someone is moving in or out of your home
Over 3,000 customers have now registered. Here are just a few of your comments...
"Now you can access all sorts of information regarding your tenancy with no effort at all. Everything is at your fingertips and to navigate around the site is as simple as it possibly can be with you being pointed in the right direction every step of the way.
Also to be able to see at a glance your up to date rent statement is an added bonus keeping you on top of the situation at all times...
...Overall everything you should want to do is here, from reporting a fault to paying your rent, with registration being easy to follow and simple this is definitely the way forward saving both time and money (no lengthly phone calls) and being able to go straight to the relevant area.
Well done NHH!"
"The [Your account feature] is brilliant, it means you no longer have to ring people to find out anything you can look it up at any time of the day.
Reporting repairs is so much easier than before and the service on this is great and quite fast...
...All in all registration was easy and quick.
Well done and good job."
"I found the registration process about as easy as it could possibly be and the information on the site is just about right...
...good luck for the future of the site."
"Looks a very good site so far and glad that I can keep track of my rent online - very helpful to me."