Blocked sinks, toilets, baths, showers, gutters and drains
Some blockages are our responsibility to clear and others are yours.
Common blockages and how to clear them
If the blockage is in the U-bend under your sink, bath, shower or toilet, then you'll need to clear this yourself.
You can do this using a plunger or drain unblocking liquid which can be bought from a local DIY shop.
There are also lots of helpful videos about how to do this on youtube.
If an outside drain is blocked try to clear it. If the blockage is below ground or in the main drain please report it to us.
When to report a blockage to us
Report a repair to us if:
- A gutter is blocked or leaking
- You've tried to clear a blockage yourself but it's still blocked