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Gardening, trees and pests in communal areas

We will cut the grass and hedges and maintain the gardens in communal areas.

If you notice a problem with how a communal area is being maintained please report it to us.

Trees

We are responsible for trees and pathways in communal areas such as blocks of flats or retirement living schemes. We prune and cut back as necessary but if you notice a problem, please report it to us.

Please note, we will only collect and dispose of leaves at our retirement and flexicare complexes.

Gardening

During the growing season (April to October) our contractors will:

  • Cut the grass roughly every 3 weeks
  • Cut hedges at the beginning of the growing season and again at the end
  • Trim and tidy shrubs and flower beds once a month or less if not needed

If any gardening hasn’t been done, please contact us and let us know.

Pests

If you become aware of any infestation in a communal or shared area please contact us as soon as possible.

If the infestation is in your home or garden you are responsible for removing it or having it removed.

Your garden

If your home has a garden, you can find out more about your responsibilities and ours on our gardens, fences and trees page.