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Gutters and drains

Please remember:

  • If you fitted something, had it fitted or if you accepted it as a gift when you accepted your property, it will be your responsibility to fix and maintain it
  • We will charge you for repairing something that is your responsibility or that’s been damaged by someone or something other than us
  • To cover any accidental damage to items in your home we strongly suggest you get contents insurance

Repair and maintenance responsibilities

Type of repair

Who?

Blocked or leaking gutters and downpipes Us
Blocked drains You*
Cleaning drain gullies and grates You
Broken drain gullies Us
Rainwater harvesting systems fitted by us Us

* If the drain blockage is below the ground in the main sewer you'll need to contact your water or sewerage company