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Heating, hot water and gas

Please remember:

  • If you fitted something, had it fitted or if you accepted it as a gift when you accepted your property, it will be your responsibility to fix and maintain it
  • We will charge you for repairing something that is your responsibility or that’s been damaged by someone or something other than us
  • To cover any accidental damage to items in your home we strongly suggest you get contents insurance


Type of repair


Arranging for a gas and/or electric supply and connection to your property You
Gas meter (contact your gas company) You
Gas central heating including boilers and radiators Us
Gas water heaters Us
Hot water cylinder and immersion heater Us
Arranging for a cooker to be safely connected to the gas supply by a qualified person You
Carbon monoxide detectors fitted by us Us
Electric, oil-fired or solid fuel heating systems Us
Chimney flues (chimneys will be swept as part of the annual heating service) Us
Lofts, insulation, roofs and chimneys  


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