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Selling your property - home owners

If you want to sell or remortgage, you’ll start by choosing a solicitor to manage the legal parts of the process.

If you’re a shared owner please visit our selling your shared ownership property page.

Pre-sale enquiries pack

Once you've found a buyer, ask your solicitor to contact us and request a pre-sale enquiries pack. This pack provides details of the history and management of the building. Your solicitor will need to send this to your buyer’s solicitor.

We charge an up-front fee of £200 for providing this pack (£100 for freehold properties). This price includes VAT and is valid for 3 months. If your sale takes longer than this we can provide a second pack for £100 which is valid for a further 6 months.

Once we’ve received the request from your solicitor and payment, we’ll provide the pack in 10 working days.

I’ve now sold my property. Why are you sending letters to me and not the new owner?

It can take up to a month after the sale, for the buyer’s solicitor to send us legal confirmation of the new owner. During this time, you'll continue to receive letters from us.

Once we’ve received the legal notice, we’ll update our records within 10 working days and from that point correspondence will go to the new owner.

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