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Kitchens and bathrooms

Please remember:

  • If you fitted something, had it fitted or if you accepted it as a gift when you accepted your property, it will be your responsibility to fix and maintain it
  • We will charge you for repairing something that is your responsibility or that’s been damaged by someone or something other than us
  • To cover any accidental damage to items in your home we strongly suggest you get contents insurance

Both kitchens and bathrooms


Type of repair


Unblocking blocked waste pipes, sinks, baths, basins and toilets You*
Leaks Us
Waste pipe repairs Us
Wall and floor tiles Us
Disabled facilities including hand/grab rails, toilet plinths and shower trays fitted by us Us
Water stop cocks and valves Us
Taps Us
Plugs and chains You
Sinks and basins Us
Extractor fans. Please visit the electrics page  
Lights, light bulbs and flourescent tubes. Please visit the electrics page  

* If you've already tried to unblock it using a plunger and unblocking solution, please call us.


Type of repair


Baths Us
Damaged bath enamel. Repair kits can be bought from DIY stores You
Bath panels You
Toilets and cisterns Us
Toilet seats You
Showers and shower trays fitted by us Us
Shower hoses, heads#, curtain rails, curtains, riser rails and clips You#

# We'll repair or replace these if you live in one of our retirement or flexicare homes.


Type of repair


Kitchen cupboard door hinges, drawer handles and runners You
Kitchen worktops, cupboards and cupboard doors Us
Outside taps (please see the gardens, fences and trees page)  


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