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We're carrying out our customer satisfaction surveys so you may receive an email asking what you think of our service.

Our new film gives an overview of how the development will look.

Following the Prime Minister’s announcement on Monday 22 February outlining the four-step plan to release England from lockdown, we wanted to update settle residents on how we will be adapting the services we provide.

Work has started on the regeneration of John Barker Place in Hitchin.

We’re calling residents to get feedback.

We’re continuing to work digitally where possible and provide emergency repairs

Our customer annual report is a summary of our performance for customers, the ways we’re working to support residents and the areas we’ll keep improving in.

Work will begin on the redevelopment of the new homes and shops at John Barker Place during the week beginning 18 January 2021.

How to make a complaint or give feedback

Tips on how to stay safe and warm