Help with your rent during coronavirus

Our priority at settle is the safety and wellbeing of our residents, colleagues and communities.

We understand that many families and individuals are being affected financially by coronavirus and we know that each situation is different. So, we’ll consider your personal circumstances to find the best ways we can help and support you.

It might be that we look at how and when your rent is paid. We can also help you identify and apply for benefits you’re entitled to, or perhaps tell you about practical, financial and other support available locally.

The Government is providing financial support, including benefits, to help during this time. Please read the Government’s coronavirus support for employees, benefit claimants and businesses pages.

Contacting us

Due to coronavirus we’re currently receiving a high number of calls and it’s taking us longer than usual to answer.

To help us support you as quickly as possible, please read the relevant section below and complete our contact form. This information will help us work out the best ways we can support you. We’ll be back in touch within 3 working days.

If you’re self-employed

On Thursday 26 March the Government said that self-employed workers can apply for financial support of up to 80% of your monthly trading profits. Please read the Claim a grant through the coronavirus (COVID-19) Self-employment Income Support Scheme page for more details.

If you're not eligable for the above grant, please read the Government’s COVID-19: guidance for employees page.

You may be able to claim Universal Credit and/or Employment Support Allowance / ‘New Style’ Employment and Support Allowance

If you need help with your rent fill in our rent and coronavirus contact form.

If you’re employed

Please read the Government’s COVID-19: guidance for employees page.

If the business you work for has temporarily closed, your employer may be able to get financial Support for businesses through the Coronavirus Job Retention Scheme.

If you need help with your rent fill in our rent and coronavirus contact form.