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Our customer annual report is a summary of our performance for customers, the ways we’re working to support residents and the areas we’ll keep improving in.

Work will begin on the redevelopment of the new homes and shops at John Barker Place during the week beginning 18 January 2021.

How to make a complaint or give feedback

Tips on how to stay safe and warm

We continue to offer extra support at this time

We’re continuing to provide the majority of services

We’ve made it possible for you to securely pay your rent and other charges on our website. So, you don’t need to stand in a queue at your local shop or Post Office just to pay your rent. Simply do it in a few quick taps from the comfort of your own living room

Research is underway

We’re supporting White Ribbon Day as part of our work to prevent domestic abuse

A message from Anita, our Executive Director of Customer Services