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Lofts, insulation, roofs and chimneys

Please remember:

  • If you fitted something, had it fitted or if you accepted it as a gift when you accepted your property, it will be your responsibility to fix and maintain it
  • We will charge you for repairing something that is your responsibility or that’s been damaged by someone or something other than us
  • To cover any accidental damage to items in your home we strongly suggest you get contents insurance

Lofts and insulation

Type of repair


Insulation to pipes Us
Water storage tanks and overflow pipes Us
Loft and roof insulation Us

Roofs and chimneys

Type of repair


Roof repairs Us
Solar panels Us
Fascia boards and soffits Us
Gutters and drains  
Chimneys and chimney pots Us
TV aerials and satalite dishes on individual properties You*
Communal TV aerials on blocks of flats Us

* To ask for written permission to install a TV aerial or satalite dish please see our DIY and making improvements to your home page.

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