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Latest News

  1. We're moving to one Letchworth office

    We're pleased to let everyone know that all Letchworth-based colleagues will shortly be based at our Blackhorse Road office.

  2. Redevelopment of John Barker Place, Hitchin

    We’ve released plans to develop 83 homes across two phases of development.

  3. settle residents - have your say

    It's important to us at settle to hear the views of residents. We want to know what is important to you, how we can improve the services we offer and the ways we work.

  4. Our phone number

    Back in 2016 we introduced a new phone number: 0330 343 0016. This is a local rate number from wherever you’re calling, available Monday-Friday 8:00am-5:00pm.

    If you have or use our old number...

  5. settle developing new FA-standard pitch and homes in Stotfold

    We have begun work to bring a new football stadium and homes to Stotfold through our partnership with Stotfold Town Council and Stotfold Football Club, with important support from Central Bedfordshire Council. 

  6. ‘Rent-free weeks’ are stopping

    Find out how it might affect you

  7. Julie’s story

    Find out how our customer Julie turned her life around with support from settle colleagues  

  8. Good progress: settle CEO update

    As we approach the first anniversary of launching our settle brand, read this update from our CEO Gavin Cansfield on our progress as settle and how we are continuing to invest in our homes and communities.

  9. settle to provide more than 40 new homes

    Work is underway for settle to bring 47 more new homes for affordable rent and shared ownership to our customers.

  10. Maintaining your smoke alarm

    Smoke alarms are vital for keeping you and your family safe. 

  11. Customer satisfaction surveys taking place in February

    We're currently carrying out our customer satisfaction surveys so you may receive an email or call asking what you think of our service.

  12. How to prevent frozen boiler pipes

    Due to the decrease in temperature, many UK households may experience frozen boiler condensate pipes.

  13. Let’s talk about money

    From time to time, and especially after the festive period, we can find ourselves facing money worries.  It is important that these issues are addressed quickly, to help you protect your health, well-being and home.

  14. Our progress in 2017/18

    We’ve published our latest customer annual review, highlighting the achievements we made and how we helped our customers in 2017/18

  15. We’re supporting #makeastand

    We’re supporting the #makeastand because we believe that no one should live in fear of violence or abuse in their own home.

  16. New number for allpay

    Image of the Allpay logo

    The new number 0330 041 6497 is cheaper when calling to make a rent payment.

  17. Keep safe this winter

    With temperatures dropping, it’s worthwhile taking the time to make sure your heated appliances are in good working order.

  18. Contractors working on our behalf

    Our contractors help to keep your home comfortable.

  19. Make sure your boiler’s ready for winter

    If you’ve not yet put the heating on, now’s a good time to check that your gas boiler is working properly.

  20. Stay safe at home this Bonfire Night

    Bonfire night is just around the corner. It’s important to remember fire safety to ensure it’s a fun night for everyone. We’ve put together these tips to help you stay safe.

  21. New homes coming soon

    At settle we’re committed to building more much-needed affordable homes. Our target is to deliver 120 new homes this year and we’re...

  22. Scarlett’s story

    We’re proud to support this year’s #HousingDay18 which celebrates the positive impact of social housing on millions of tenants. 

  23. settle volunteers create new garden at Home-Start Hertfordshire

    settle volunteers have transformed the overgrown garden at Home-Start Hertfordshire into a relaxing space for local families to enjoy.

  24. We're live on Twitter

    We can now be contacted for customer service queries on Twitter.

    We want to make it as easy as possible for our customers to contact us, and some will find Twitter the most convenient way to get in touch.

  25. Fire Door Safety Week

    We support the Fire Door Safety campaign that highlights the importance of fire safety doors.

  26. settle to provide new homes in Letchworth

    We’re pleased to be offering 12 new properties for shared ownership in Pelican Way, Letchworth.

  27. 'A new deal for social housing'

    Thanks to our customers who contributed to the Government's green paper on social housing.

  28. You said, we did

    We want to address the things that matter most to you so that you can trust in the service we provide.

  29. settle to provide 220 new homes

    New properties for shared ownership and affordable rent are underway.

  30. Take Your Child to Work

    The settle team has welcomed Year 10 pupils from The Priory School.

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