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Customer satisfaction surveys taking place in March

One of the best ways for us to check whether we are getting things right is to ask our customers what they think of our services.

From Monday 5 March until Friday 16 March, the Institute of Customer Service and research agency, The Leadership Factor will be emailing and ringing some of our customers to find out how we're doing.

Please feel free to provide any feedback, good or not-so-good and it will help us to improve our service to you. None of the survey questions will involve your personal details or ask you to provide anything other than your opinion of us.

You can find out more about our surveys and how we manage your personal information.