Our people targets
We want to create an environment for our colleagues which is simple to work in and part of a business that they can increasingly trust. We measure how we’re doing on this through our colleague trust score. Our plan includes our target to achieve a colleague trust score of 85% as measured by Great Place to Work ®.
Target |
Status |
77% |
82% |
2019/20 target |
What we achieved |
A colleague trust score of at least 77% | 76% |
2018/19 target |
What we achieved |
A colleague trust score of 75% | 75% |
2017/18 target |
What we achieved |
No target set |
A colleague trust score of 69% |
2016/17 |
What we achieved |
First year of survey | 67% |