Our people targets
We want to create an environment for our colleagues which is simple to work in and part of a business that they can increasingly trust. We measure how we’re doing on this through our colleague trust score. Our target over the three years of our 2017-2020 plan is to achieve a colleague trust score of 80% as measured by Great Place to Work ®.
Target |
What we achieved |
|
A colleague trust score of at least 77% |
76% |
2018/19 target |
What we achieved |
| A colleague trust score of 75% | 75% |
2017/18 target |
What we achieved |
|
No target set |
A colleague trust score of 69% |
2016/17 |
What we achieved |
| First year of survey | 67% |
Other performance measures
You can find more performance information on our stats and facts page.