Our values

Our values

Our purpose is to help people who are struggling to find a place to live. We help our customers to stay in their homes comfortably, so that they can live the life they choose.

Our values help shape our organisation and guide our decisions to make sure we achieve our purpose

We want settle to feel:

trusting –

we trust each other to do the right thing

collaborative –

we are more powerful together

proud –

we are proud to work in social housing

At settle we need to be:

pioneering –

we love new ideas and being creative

bold –

we are not afraid to do things the settle way

entrepreneurial –

we achieve great things when we have more money

We value everyone

Through every part of our work at settle supporting our colleagues, residents, and communities, we are committed to ensuring that everyone has an equal opportunity to make the most of our lives.

We believe that no one should have poorer life chances because of where they were born, who they are, what their beliefs are, or whether they have a disability.

We expect all those who work with us as suppliers or partners to also work in this way, and we will not tolerate any kind of discrimination or harassment by residents, staff, individuals, or groups of people on any account.

Our culture at settle is inclusive and celebrates the differences in everyone.

Take a look at some of our customer stories.

Support from settle

Our team

Our customer promise