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Problems paying your rent

Every now and then we all have problems with money. It’s normal, but it can also be very worrying especially if we’re struggling to pay for essentials like food and rent.

If you’re having problems and can’t pay your rent on time (including if you're being financially affected by coronavirus of if you're moving onto Universal Credit) please contact us as soon as you can and let us know.

How we can help

We can help in several ways:

  • Together we can agree a manageable plan to help you through the difficult period and get you back into credit with your rent
  • We can arrange a free session with the Citizens Advice where you can receive expert advice
  • We can help you identify ways of saving money

Will I be evicted?

We’ll do everything we can to stop that happening. The more quickly you contact us about any problems, the quicker we can work together to get you back into credit.

Independent advice

There’s some really helpful advice on the Help with rent arrears and problems with paying your rent page on the Money Advice Service website. This is an independent website with helpful advice and good suggestions.

You can also contact your local Citizen’s Advice for independent advice.

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