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Sewerage treatment systems

Some of our properties have systems that treat and safely dispose of sewerage and waste water (water from toilets, sinks, showers, dishwashers, washing machines etc).

If you live in a property that uses a sewerage treatment system, never put the following kinds of things down the sinks or toilets as then can clog or damage the system: wipes, nappies, sanitary products including tampons, paint, oils or oil-based chemicals including motor oil, grease etc.

If you think there’s a problem with the system please contact us immediately and let us know.

Emptying and servicing

We will:

  • Inspect the system every month
  • Service the system twice a year
  • Empty the tanks before they become full
  • Arrange for our contractor to fix any problems as quickly as possible (if it’s an emergency within 24 hours)

The costs of providing and maintaining the system will be divided between the number of properties using it and included in your service charge.

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