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Swap your home

You can apply to swap your home with another tenant of ours, or another tenant housed by a council or housing association. It can be a great way of finding a more suitable home.

Before you start

Please read:  What-you-need-to-know-before-swapping-your-home [pdf]
This explains what you should check for and be aware of before you apply, and why we might not approve a home swap.

Please note: We’ll ask that you pay the first week’s rent at the sign up, you’ll also be required to set up a Direct Debit to pay your rent going forward.

Step 1. Register on HomeSwapper

Register on the HomeSwapper website.

Step 2. Complete an application form

When you find someone to swap with, complete the online application form on the Homeswapper website. We’ll be in touch with you on any updates via Homeswapper. Please let us know if you need any help.

Before you start

You'll need to supply copies of the following documents:

  • Proof of child benefit for each household member under 18. This can be a bank statement showing your Child Benefit payment, your name and address
  • For each household member over 18, copies of two official letters, one dated less than one month ago, the other dated more than six months ago. These should be on headed paper and show their name and your current address

Please be aware that to be eligible, you must not have any debts with us.

Once we’ve received all applications, we’ll let you know in 42 calendar days if the move can go ahead.

Step 3. Inspection of your home

During the 42 days we’ll arrange to carry out a technical inspection of your home. This is to make sure it’s safe and suitable for the new tenants. These inspections can include a gas safety check, an electrical check and a general inspection.

These inspections will still take place in person, but we will ensure that social distancing is followed. We do ask if you can make it as easy as possible for the team to access every room and plug sockets, as this will avoid the need for us to touch any surfaces.

Sometimes we might need to repair things, or we might ask you to repair things that are your responsibility before we approve the swap.

Step 4. Approval and completion

Once everything’s agreed, you'll receive written approval from us to go ahead with your exchange. You can then arrange a moving date with us and your exchange partner.

The final step is the legal part of the exchange and payment, which we’re currently doing virtually. During this you’ll need to provide us with:

  • Copies of your photographic ID such as your passport or photo driving licence
  • Proof of address
  • Payment of the first week’s rent (or the first month’s rent if you choose to pay monthly)

We’ll also ask that you pay the first week’s rent at the sign up (if you want to pay monthly you will be asked to pay a month in advance where possible).  You’ll also be required to set up a Direct Debit to pay your rent going forward

All parties will then sign a legal document known as a Deed of Assignment and then you can move.

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