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Your responsibilities as a tenant

You are expected to:

  • Pay your rent on time
  • Keep your home and any garden areas clean and neat
  • Allow our staff and contractors access to your home when needed to carry out repairs, heating servicing and other works
  • Make sure no one in your household or your visitors acts in an antisocial way or causes a nuisance to your neighbours
  • Not use threatening, violent or abusive behaviour towards our staff or our contractors
  • Not transfer or sub-let your home to someone else without our permission
  • Let us know immediately if you are planning to allow someone to live in your home as a lodger

If you keep to the terms of your tenancy we will not end your tenancy early.

Find out more about our responsibilities as a landlord.

Repairs and maintenance

Report a repair now.

To find out more about which parts of your home are our responsibility and yours visit the Repair and maintenance responsibilities page.