Office closed for Her Majesty Queen Elizabeth II’s funeral

Our settle office at Blackhorse Road will be closed on Monday 19 September as a sign of respect to Her Majesty Queen Elizabeth II on the day of her state funeral.

We will be providing a bank holiday service on this day.

If you need to speak to us or report an emergency repair call us immediately on 0330 343 0016, you’ll be connected to our out-of-hours team who will be able to help.

If you need to report a non-emergency repair, please report it through the website.

Customers who had an appointment scheduled for Monday 19 September are being contacted and offered a new appointment.

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