We’re sorry our phone line was down on Friday afternoon

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We experienced problems with our phone system on Friday afternoon,  19 January due to a technical fault with our supplier which led to the phone line been completely down.

We are really sorry if you tried to contact us on the phone during this time. The issue was resolved on Friday at 6pm and our phone line is operating today. We are currently working with our supplier to understand why this disruption occurred.

If you need to speak to us, you can call us. We are experiencing some slightly longer wait times than normal today following last night’s storm. The call back service is in place where you can choose whether to continue to wait and speak to one of our team or request a call-back.

You won’t lose your place in the queue and our phone system will automatically call you back when we’ve answered the calls ahead of you in the queue.

If it’s not urgent you can get in touch through our contact form.

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