In January 2023, colleagues from across the business spent a couple of weeks on one of our biggest neighbourhoods, the Westmill estate in Hitchin.
This was part of our Neighbourhood Action Week, which is about being present, showing residents that we care about what their neighbourhoods look like and want them to feel proud of where they live.
Colleagues made a visible difference helping to tidy up areas, collecting litter and picking up leaves and moss, as well as clearing drying areas and chatting to residents.
This was followed up by the Big Door Knock where colleagues including members of our Executive team went out to talk to residents and listen to feedback about our services. More information can be found in our Update from our Big Door Knock in Westmill, Hitchin – Winter 2023