Our first priority as a landlord will always be to keep residents safe in your homes.
As part of this, we carry out vital safety checks on your home and rely on you to give us access to your properties to complete these checks. Thank you to all residents who have supported this in the last year
We continue to have 100% safety certificates in place for gas, fire safety, water safety and asbestos in all our homes. The score for electrical safety checks was 97.6% at the end of March – this was due to a higher than usual rate of no access to some of our properties. We are working to be 100% compliant and had reached 99.04% by the end of May.
We’ll do everything we can to help keep your home safe and carry out regular Fire Risk Assessments to our blocks of flats and sheltered accommodation.
We’ve been working with our teams and partners to make sure each home has a smoke alarm on every habitable floor and a carbon-monoxide alarm in any room with a fuel-burning appliance such as a gas or oil boiler.
Any alarms that are missing, faulty or expired are replaced with hard wired detectors where possible which have a 10-year life expectancy.
If you think your home is not protected with a working smoke or carbon-monoxide alarm, please let us know as soon as possible so we can fit the required alarms as a priority. You can log-in to ‘my account’ and use the ‘report a repair’ option or get in touch with us.