Pick your own repair appointment online

We’re pleased to let you know that we’ve improved our report a repair feature and now you can now pick your own appointment date and time when reporting a repair.

Once you’ve reported it, you can also track its progress, change your appointment date, add an update, or cancel it – all on the housing repairs page. If you live in a block of flats, you’ll also be able to track all repairs and cleaning for your block.

Get started now

If you don’t have a website account yet just register for one. If you need any help please contact us.


If you’re a homeowner, you can register by filling in the homeowner update contact details form and we’ll create you an account. You’ll be able to:

report repairs to communal area
• see block repairs and cleaning
• see your account balance and statement
• make payments.

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