Is your heating winter ready?
We may be experiencing very warm weather this summer, but now is a good time to check your heating to make sure it’s working ahead of the colder months
Remember if you have any concerns about your boiler and heating, you can report this as a repair through My Settle Portal, your online account or contact us. If you don’ have access to our website, please call us on 0330 343 0016 and press 1 to go through to our trusted heating partners, Oakray.
Check your heating
You can check your heating is working as it should be by switching your heating on for five to ten minutes to make sure your radiators are warming up.
If you are planning on going away for a period of time during the colder months, it’s a good idea if you can have the heating come on for a short period each day as it will lower the chance of pipes freezing if there is a cold spell. Turn the thermostat down to about 10 degrees as this will keep the system ticking over and keep your home warm without using too much energy.
Cold radiators?
When you are at home, make sure the thermostatic radiator valves are turned on to a comfortable setting to ensure radiators are heating up. If radiators are still not warming up, they most likely need to be bled. If you’re not sure how to do this, or you notice a leak – use your online account to book a service appointment or give us a call and we can come and have a look.
Know how to switch off your water
It is important to know how to turn off your water supply if you have a leak. A stopcock is the off switch to your mains water supply. It is usually situated under the sink or may be in your airing cupboard. You can watch a video where our colleague Ray explains how to isolate water to a tap.
Struggling with your energy bills?
If you would like information on how to access help with your energy costs please let us know.
Our Money Advice Partners can offer free financial advice and there are ways we can help which you can find on our cost of living page.
If you don’t have access to our website and would like to talk to us about getting support, please call us on 0330 343 0016 and one of our team can help.
