Scam warning: Fake text messages about Winter Fuel Payments
We’ve been made aware of scam text messages claiming to be from the Department for Work and Pensions (DWP), offering support with Winter Fuel or Energy Allowance payments.
These messages are not genuine. They ask you to click on a link, but these links lead to malicious websites. Please do not click on them.
What to look out for
Some messages have been sent from these numbers and may include a link to a website:
- +63 908 306 9627
- +44 744 709 4289
What should I do?
If you receive a message like this:
- Do not click on any links
- Do not respond to the message
- Delete it straight away
You can report scam messages to the government’s phishing service by forwarding them to 7726 (it’s free) or take a screenshot of the text message and send it to [email protected].
Need help or advice?
If you’re ever unsure whether a message about benefits, bills or support payments is genuine, you can always contact Settle or the Department for Work and Pensions (DWP) directly.
Our Money Advice Partners offer a free, confidential money advice service to all our residents and can:
- Ensure you’re receiving the correct benefits.
- Help you complete applications for benefits you’re entitled to.
- Support you with benefit reviews and appeals if decisions need to be challenged.
Find out more information about our money advice service.
Please don’t hesitate to contact us if you have any concerns or need support on 0330 343 0016 or through the live chat function on our website.
