Our 2024-25 financial report 

Modern apartment buildings with balconies in John Barker Place, Westmill, Hitchin.

We’re pleased to share that our financial accounts for 2024/25 are now available to view.

These reflect a strong year, with highlights including:

  • Our operating margin remaining strong at 30.1% with an operating surplus of £28.3m.
  • We met all lender covenants and interest cover at 222%, further demonstrating our strong financial position.
  • We invested £43m in creating new homes with 242 new homes delivered, with the total number of homes owned and managed at 10,445 by the end of the year.
  • We spent £15.6m improving our existing homes.
  • We reported improvements across all 12 Tenant Satisfaction Measure perception scores, with overall satisfaction with the services provided by Settle rising from 70% at the end of March 2024 to 75% at the end of March 2025.
  • We generated £4.92m in social value, an increase on the previous year’s £3.11m.


Rod Cahill, Interim Chief Executive at Settle said:

These are strong results, reflecting commitment from colleagues across Settle, in particular to hear and act on feedback from residents, resulting in ongoing improvements across many service areas.

The financial statements also report on the launch of our proposals to merge with Paradigm Housing Group. As plans progress for the legal merger to go ahead at the end of October, I am delighted that we are reporting strong results which provide a great platform for the newly merged organisation to build on.

Previous financial reports can be found on Our reports and publications webpage.