Residents can self-refer for a Residential Personal Emergency Evacuation Plan (RPEEP)

Do you need extra support to leave your home in the event of an emergency?

Resident safety is our top priority. You can self-refer for a Residential Personal Emergency Evacuation Plan (RPEEP), if you need extra help to leave your home during an emergency, such as a fire.

What is an RPEEP?

An RPEEP sets out how you, or someone in your household, would be supported to leave the building safely if there is an emergency.

It helps us understand your needs and allows us to work closely with the local fire service so the right support is in place if it’s ever needed.

Who might need help evacuating?

You or someone you live with may need extra support during an emergency for many reasons, including:

  • mobility difficulties
  • visual or hearing impairments
  • recovering from an injury, such as a break or fracture
  • using medical equipment or mobility aids

Sharing this information helps us plan ahead and make sure help is available when it matters most.

What do I need to do?

If your circumstances have changed since an RPEEP was last completed, or you or someone in your household now needs help to evacuate safely, you can click here to self-refer and update your details.

Keeping your information up to date helps us support you properly and improve safety for everyone in our community.

If you need help completing the form, please contact us by email at Customer.Service@SettleGroup.co.uk or call us on 0330 343 0016.