Have your say on our proposed transfer to Paradigm

We’re inviting all residents to share their views on a proposed change that would bring Settle fully into Paradigm Housing Group.
This is called a Transfer of Engagements, and it would mean Settle becoming part of Paradigm Homes Charitable Housing Association Limited, creating one organisation.
Why we’re proposing this
Settle became part of Paradigm in October 2025 following resident consultation. Since then, we’ve been working together as SettleParadigm.
The proposed transfer is the next step in that journey. By becoming a single organisation, we believe we can strengthen services, invest more in homes and communities, and deliver on the commitments we’ve already made to you.
What this means for you
If the proposal goes ahead, there would be no changes to your day-to-day experience as a resident:
- You would stay in the same home
- Your tenancy or lease agreement would stay the same
- Your rights, rent and service charges would not change
- You would continue to receive local services.
The main difference is that your landlord would become Paradigm Homes Charitable Housing Association Limited.
For more information about the process and answers to frequently asked questions, please visit our consultation webpage.
Have your say
We want to hear what you think.
This consultation is your opportunity to tell us:
- If you understand the proposed changes
- Any questions, concerns or feedback you have.
The consultation is open for six weeks and closes on Friday 22 May 2026.
How to take part
You can share your views in a way that suits you:
- Online: https://connect.settlegroup.org.uk/transfer-of-engagements
- Email: engagement@settlegroup.org.uk
- Phone: 0330 343 0016
- By post: Engagement team, Settle, Blackhorse Road, Letchworth Garden City, SG6 1HA
You can also come along to one of our local drop-in sessions:
27 April, 2.30pm – 3.30pm
The Grange Community Centre, Letchworth, SG6 4NG
28 April, 10am – 11am
Create Community Hub, Letchworth, SG6 3DN
28 April, 11.45am – 12.45pm
Jackmans Community Centre, Letchworth, SG6 2NL
28 April, 1.30pm – 2.30pm
Westmill Community Centre, Hitchin, SG5 2PG
What happens next
After the consultation closes, we’ll review all feedback before any final decision is made.
We’ll then update you in early September to explain the outcome and how your views have been taken into account.