Contacts – Reed House & Willow Court – Hitchin

Contacts – Reed House & Willow Court – Hitchin

Last Updated
Last updated: Friday 7th February 2025
Emergency & Local Services

Emergency Services

For Police, Fire, and Ambulance
Dial 999

Power Cut
Visit www.powercut105.com
Dial 105

Healthcare

Hospital A&E
Lister Hospital Coreys Mill Lane, Stevenage, SG1 4AB
Website
Tel: 01438 314 333
GP
Orford Lodge Surgery 100 Bancroft, Hitchin SG5 1ND
Website
Tel: 01462 654 040

Services

Local Authority
North Herts Council PO Box 10613, Nottingham, NG6 6DW
Website
Tel: 01462 474 000
Water
Affinity Water Tamblin Way, Hatfield, Hertfordshire AL10 9EZ
Website
Tel: 0345 357 2407
Electricity
British Gas Website
Tel: 0330 808 3880
Telephone & Broadband
British Telecom (BT) Website
Tel: 0800 800 150

Settle Customer Service

If you have any questions or need assistance, contact Settle at:

Email: customer.service@settlegroup.org.uk

Call: 0330 343 0016 (Mon-Fri, 8am-5pm)

Write to us at:

Settle
Blackhorse Road, Letchworth, Hertfordshire SG6 1HA

General Information

An abundance of information on housing and help guides/contact information can be found on our website via the following link: www.settlegroup.org.uk

This includes information on:

  • Tenants
  • Home Owners
  • Your Account
  • About Us
  • Make a Payment
  • Customer Services

Email us at: customer.service@settlegroup.org.uk

Write to us at:

Settle
Blackhorse Road, Letchworth Hertfordshire SG6 1HA

Call us on: 0330 343 0016 (Lines are open Mon-Fri, 8am-5pm)

Defects

Please report all defects to Settle customer services. If you email in, please include the first line of your address and provide as much detail as possible about the defect including which room it is in and where possible, please include photos.

Please see the defects section of this booklet before reporting anything

Contact us for defects at:

Email: customer.service@settlegroup.org.uk
Call: 0330 343 0016

An emergency service is in operation outside of the above stated hours. Please see the defects section of this guide to see what would be classed as an emergency.