Planning our programmes

Planning our programmes

When planning our investment programmes, we consider a number of things alongside the property condition surveys.

As a priority, each property must be safe and continue to meet the Government’s Decent Homes Standard.

In addition, it may need energy efficiency work to reach the Government goal of energy performance Band C by 2030.

You can check your home’s energy performance certificate at www.gov.uk/find-energy-certificate

When can I expect replacements or updates to my home?

If you live in a property without a current energy performance certificate, we’ll contact you over the next year.

We also look at the individual condition of things like windows and doors, kitchens and bathrooms. Typically these last around 30 years (read our service standards) and if we’re due to survey your components this year, we’ll be in touch by the end of July 2024.

There’s no need to call us to check or worry if you think you’ve missed us. We’ll make sure we contact you.