The Housing Quality Network (HQN) is inviting you to attend their annual conference next week (13 – 15 July).The theme of this year’s annual conference is: Respecting the resident voice – are we ready to listen? The aim of the event is to address the big issues affecting the housing sector while ensuring the voice of the resident is central to each discussion and debate.
Last year the government set out the actions that they will take in a whitepaper to ensure that residents in social housing are safe, listened to, live in good quality homes and will have their voices heard when things aren’t right.
It’s important that we feedback residents’ views and report progress against the expectations of the charter – this will give residents a stronger role in holding their landlord to account, and our board will be expected to act where required.
Detail of conference sessions
All sessions will be virtual.
The Way Forward – Tuesday 13 July – 10:30am to 13:30pm
Looking at the way forward with Jane Everton from the Ministry of Housing Communities and Local Government providing an update on the rollout of the Social Housing White paper and Jo Richardson, president elect of the Chartered Institute of Housing, setting out her vision and plan for the year ahead.
Respecting Residents – Wednesday 14 July – 10:30am to 13:30pm
Co-designed with members of the Residents’ Network to ensure the voice of tenants is heard loud and clear. It is called ‘Listen, act, learn – what residents expect from their housing provider.’
Consumer regulation and building safety – Thursday 15 July – 10:30am to 13:30pm
The focus for Thursday is consumer regulation and building safety and there will be a host of top speakers from the Housing sector.
To ensure the conference offers something for everyone, each day will feature a range of breakout sessions for delegates to choose from. These will run for 45 minutes at the end of each morning (12.45-13.30).
You can sign up to any of the sessions here.
Meet the regulator – influencing at a national level – 15 July 2021 11am – 12pm
The Regulator for Social Housing is also offering an opportunity to meet the regulator and influencing at a national level.
To see more details on the webinar and to book your place, click here or email Sue Crossey, customer engagement coordinator and she’ll make the arrangements for you.