At settle, we believe all residents should be able to contribute ideas and feel comfortable challenging how we deliver services in your homes and neighbourhoods.
You can be part of improving these services by joining our resident engagement panel. We’ll have a range of topics for you to share your views on and different ways for you to do this – from emails to meetings and discussion groups, opportunities that take a few minutes or some that might take a bit more of your time. Whether you have a few minutes or longer, your involvement – virtually or in person – will be really valued.
Over 170 settle residents have already signed up to give feedback this way. Some of the ways residents have been involved recently include taking part in group discussions to influence how we support residents in fuel poverty and reviewing our policies on income collection, neighbourhood management and how we help those experiencing domestic abuse.
If you’d like to take part, we’d love to hear from you. Please fill in our short form to tell us what interests you, and a colleague from our engagement team will be in touch to let you know more.
We appreciate we all lead busy lives and to show our appreciation for the time you spend with us, we’ll offer shopping vouchers that can be spent at retailers such as Iceland and Argos.
Even if this isn’t for you, please get in touch at any time and share your suggestions or ideas for improving the services we provide. Our commitment is that we will always listen, learn and act on the feedback we hear.
If you’re a leaseholder you can also join our new leaseholder engagement focus group. By being part of this group, you can help shape how we deliver our services to leasehold residents. For more information on how you can be part of the panel, please email us and we will get back to you.