Contact us
Do it online
Here's a load of things you can do here and now on the website.
Phone, email or tweet us
Telephone: 0330 343 0016 (local rate)
Email: customer.service@settlegroup.org.uk
@settle_foryou
Request a call-back
Just email customer.service@settlegroup.org.uk and we'll call you back.
Opening hours
Monday-Thursday 9:00am-5:00pm
Friday 9:00am-4.30pm
Write to us or visit us
You can write to us or visit us* at:
settle
Blackhorse Road
Letchworth Garden City
Hertfordshire
SG6 1HA
*Please note - If you want to speak to a member of staff in person, please contact colleagues at settle to pre-book an appointment as we proceed with a phased return to the office for the safety of everyone.
Make a complaint
Make a complaint now
0330 343 0016
Monday-Friday 8am-5pm
Email customer.service@settlegroup.org.uk
If you’d like a friend or relative to handle your complaint on your behalf, please visit the authorising someone to act on your behalf page.
More information about how we handle complaints.
Tell us something could've been better
Tell us something could've been better
You can also tell us by:
-
Phone: 0330 343 0016 (Monday-Friday 8am-5pm, local rate)
Tell us we've done something well
Tell us we've done something well
You can also tell us by:
-
Phone: 0330 343 0016 (Monday-Friday 8am-5pm, local rate)