Contact us
Due to coronavirus, we're receiving a high number of calls, so it's taking us longer that usual to answer.
If you're worried about paying your rent
Please read our help with your rent during coronavirus page.
Repairs
Please call us to report emergency and essential repairs.
If you or someone in your household has symptoms of Covid-19, please let us know when you contact us.
How to contact us
If you want to check or pay your rent or update your contact information online just register for an online account (what is this?) and do it in an instant.
Telephone: 0330 343 0016 (local rate)
Email: customer.service@settlegroup.org.uk
@settle_foryou
Request a call-back
Just email customer.service@settlegroup.org.uk and we'll call you back.
Opening hours
Monday-Thursday 9:00am-5:00pm
Friday 9:00am-4.30pm
Write to us
Our office is currently closed to visitors, but you can write to us at:
658 Blackhorse Road
Letchworth Garden City
Hertfordshire
SG6 1HA
Make a complaint
Say thank you
Provide your compliment or comment now
Email: customer.service@settlegroup.org.uk
0330 343 0016 (local rate)
Monday-Friday 8am-5pm