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Contact us

Do it online

Here's a load of things you can do here and now on the website

Email, phone or tweet us

Email:   customer.service@settlegroup.org.uk

Telephone:   0330 343 0016 (local rate)

Twitter icon   @settle_foryou

Request a call-back

Just email customer.service@settlegroup.org.uk and we'll call you back.

Opening hours

Monday-Thursday 9:00am-5:00pm

Friday 9:00am-4.30pm

Visit or write us

settle

Blackhorse Road

Letchworth Garden City

Hertfordshire

SG6 1HA

See our location on Google maps

Make a complaint

Make a complaint now

0330 343 0016

Monday-Friday 8am-5pm

Email customer.service@settlegroup.org.uk

If you’d like a friend or relative to handle your complaint on your behalf, please visit the authorising someone to act on your behalf page.

More information about how we handle complaints.

Tell us something could've been better

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Tell us we've done something well

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