Responding to storms and inclement weather

Our priority is to keep residents and colleagues safe, so we wanted to remind you how we’re continuing to deliver our services and support residents following recent bad weather.


If you need to report an emergency repair, please
contact us  immediately.

Other repairs

Our phone lines may be busier and wait times longer than usual so, if you need to report a non-emergency repair, please report it through your online account on the website. In addition, if you call us during a very busy time, you may be offered the option of a call-back.

Extra help

If you’ve been affected in any other ways and you don’t have food or other essentials, please get in touch.