How to clear cache files

How to clear cache files

Cache files are automatically downloaded by your phone, computer or other device when you use websites.

Sometimes these files become corrupt either causing a page not to load, or loading an old version of that page.

Clearing cache files

Below we’ve shown how to clear cache files on a phone but the principal is the same on any device.

Step one. Turn on airplane mode

To do this, tap the airplane icon to turn airplane mode on.

Step two. Refresh the page

Click the refresh icon. This is usually near where the website address is shown.

Step three. Turn off airplane mode

Click the airplane icon again to turn airplane mode off.

Step four. Refresh the page again

Click the refresh icon again and the page should load correctly.

Still having problems?

Clear cache and cookies in Safari

Go to your iPhone’s Settings

Open the Settings app on your iPhone to delete the cache in Safari.

Select Safari

In Settings, scroll down until Safari comes up, tap on it to select it.

Find a button for Clear History and Website Data

Scroll down through the Safari options, until you find a button for Clear History and Website Data.

Confirm by pressing Clear History and Data

A confirmation will appear, press Clear History and Data to confirm.

After confirming, the cache and cookies are deleted from your iPhone, but your autofill information should still be on your device.

See more including videos of how to do this on this clear cache and cookies on most common mobile browsers page.

Clear cache and cookies in Samsung

Tap the menu icon in the bottom right of the screen

Tap the menu icon

 

Tap Settings

Tap Settings

 

Tap Personal browsing data

Tap Personal browsing data

 

Tap Delete browsing data

Tap Delete browsing data

 

Select which parts of your browsing data you wish to delete and select Delete data

Select which parts of your browsing data you want to delete
See more including videos of how to do this on this clear cache and cookies on most common mobile browsers page.

Clear cache and cookies in Microsoft Edge

Click the Menu icon Menu icon  at the top-right corner of the screen, then click Settings.

Settings option highlighted in menu

 

Click on Privacy, search, and services from the list of options on the left-hand side under Settings.

Privacy, search and services selected

 

Scroll down to Clear browsing data and click Choose what to clear.

Clear browsing data option

 

Change the time range at the top to all time and check the boxes next to Cookies and other site data and Cached images and files. Then, click Clear now.

See more including videos of how to do this on this clear cache and cookies on most common mobile browsers page.

Clear cache and cookies in Google Chrome

The first way is to click the three vertical dots icon in the top-right corner of the screen, hovering over “More Tools,” and then selecting “Clear Browsing Data.”

Open settings window in Chrome through the menu

You may have noticed from the above image that there is a shortcut key you can use. To go straight to the page to clear your cache and cookies, simultaneously press down on the Ctrl + Shift + Delete keys.

Alternatively, you can enter chrome://settings/clearBrowserData in the address bar.

chrome settings url

Regardless of which method of navigation you choose, you should now be at the “Clear Browsing Data” window.

The first thing you’ll do here is select the time range for deleting the cookies and cache. Click the arrow in the box next to “Time Range” to expand the menu and then select the desired time range. This is set to “All Time” by default.

Select time range

Next, check the boxes next to “Cookies And Other Site Data” and “Cached Images And Files.”

Once the boxes are checked, select the “Clear Data” button.

Clear all data

After a few moments, your cache and cookies will be cleared.

See more including videos of how to do this on this clear cache and cookies on most common mobile browsers page.

One more thing to try

If the above doesn’t work you might need to update your device to the latest system version.