Domestic abuse
Domestic abuse
No one should live in fear of violence or abuse from a partner, ex-partner or someone else in their household.
If you need urgent help, call the police on 999.
If you are worried about being overheard, you can secretly dial 999 and then press 55, which will let the police know you need emergency assistance.
We have colleagues at Settle who are specially trained to provide help and support. More information on how we can help is below. If you are in an emergency situation and feel that you are in immediate danger, it is important that you dial 999 first for urgent assistance.
Help and support
National Domestic Violence Freephone 24-hour Helpline – 0808 2000 247
Sunflower (Hertfordshire)
GOV.UK – Domestic abuse – how to get help
citizen’s advice – Domestic violence and abuse
How we can help
We have trained staff who can offer help and support in many ways – just contact us or call us on 0330 343 0016 and we will put you through to the right team to help.
- We can meet you in a place you feel safe, and we’ll keep anything you tell us confidential.
- We can show you where to go for help.
- We can work with the police and other organisations to support and help you.
- We can help you get assistance to make your home more secure.
- We’ll keep in touch with you regularly.
- We may be able to refer you for emergency accommodation.
- We will contact you within 1 day of a report of Domestic Abuse.
We also partner with SADA (Survivors Against Domestic Abuse) who support families and victims of Domestic Abuse by:
- Providing a supportive and safe environment for victims to report abuse.
- Implementing additional security in the home.
- Supporting referrals to other agencies and partners.
- Providing help with housing / tenancy issues, including SADA Safe Space Provision.
- Debt and benefits advice and guidance.
- Regular support from the SADA Drop In sessions.
- Provision of You Me and Mum course, to help parents to support their children after experiencing the effects of Domestic Abuse.
For more information please refer to Survivors Against Domestic Abuse (SADA) [Website].
For more information please read the Domestic Abuse policy [PDF].
Worried about someone else?
If you’re worried about a neighbour, friend or family member contact us and let us know.
If they’re in immediate danger contact the police on 999.
Our commitment
We’re one of more than 300 housing associations that have signed up for the Make a Stand campaign to support people experiencing domestic abuse.
We made a pledge that we’ll be clear about the support we offer and that our staff will be professionally trained to support victims of domestic abuse.