We’ve been working hard to increase the number of things you can do on our website.
1. Make payments
You can now make payments directly on this website. Just go to your account and tap the make a payment button appearing next to your balance. You can also save payment cards to make it even faster next time.
2. Check your rent statement
You can see your online rent statement for all home and garage accounts you have. It shows your up-to-date balance and all payments and charges for the last 90 days.
3. Report a repair and choose your appointment
We’ve built a new report a repair page, which allows you to choose your own appointment date and time, rather than having to wait for a call back from us.
4. Track repairs
Once you’ve reported a repair, you can track progress, reschedule your appointment, cancel it or add an update in the your repairs section. If you live in a block of flats, you’ll also be able to track all the repairs reported for the block.
5. Update your email or phone numbers
In the your personal details page you can update the contact details we hold for you saving you a phone call.
Get started now
Leaseholders can provide their details here and we’ll help you create your account.