Our customer promise
Our customer promise
We will:
- Keep your home safe and secure
- Deliver services in a way that meets your needs
- Listen to you and learn from our mistakes
- Keep things simple and services easy to access
- Show we care
- Work with you to get things right
- Make it straightforward to put things right when they go wrong
- Offer extra help where we can
- Focus on what is important to you – good timely repairs and keeping neighbourhoods clean and tidy
Health, safety and wellbeing
Take a look at how we keep our residents and colleagues safe.