Our performance
We aim to deliver high performance and value for money in the way we provide our services. Accordingly, we measure and monitor performance against a number of key indicators.
How we're doing
We have also developed a full performance dashboard of key perfomance indicators, which identify the key areas we need to focus on.
settle full performance dashboard [pdf] 260KB
You can get more information about our annual performance in our reports on the publications page.
Quality of care
Our Flexicare service provides housing with personal care delivered by our own team. We are monitored by the Care Quality Commission, whcih conducts regular inspections. Read the latest CQC report.
Inspection area |
Rating |
|---|---|
| Safe | Good |
| Effective | Good |
| Caring | Outstanding |
| Responsive | Good |