settle is a team of about 275 colleagues who are passionate about housing and the power it has, to transform people’s lives.
Our executive team
Gavin Cansfield, chief executive
Gavin has almost 30 years experience working in housing; developing and delivering support services for homeless people; general needs housing, specialist housing for older people and inner-city regeneration. During this time he’s worked for Tower Hamlets Homes, Hanover, Southern Housing Group and what is now Midland Heart. Gavin has a strong commitment to housing, its ability to transform people’s lives and provide a platform from which people can achieve their potential. He joined us in May 2015.
Richard Blakey, executive director of finance and resources
Richard deals with treasury management, accountancy, insurance, HR, IT support and governance.
He Joined us in September 2018 from Peabody, which owns and manages more than 55,000 homes across London, where he was Finance Director for Landlord, Communities and Care.
Shaun Holdcroft, executive director of customer experience and homes
Shaun is responsible for the landlord service, care and support, repairs, asset management and business improvement.
He joined us in May 2016 from Hyde Housing, where he was Director of Resident Services. Shaun brings a wealth of housing management experience and knowledge of customer experience design and channel shift.
Our board members
Martin Nurse (chair)
Martin is a former housing association chief executive with over 35 years' experience of social housing and the housing sector. He has extensive understanding of housing development, governance, finance, customer service and risk management. Prior to his retirement in 2013, he held a variety of positions with the National Housing Federation as a council member and regional chair, as well as government bodies and groups. Martin has worked extensively on very successful large housing and community regeneration projects and restructuring of social housing such as older persons housing and extra care. He is a member of the Chartered Institute of Management and the KPMG Audit Committee Institute.
Christine was previously the Chair of our tenant forum. She is an active tenant taking part in mystery shopping, estate inspections and the Neighbourhood Working Group. Christine is also a qualified Early Years Practitioner and has always worked with children
Marie Li Mow Ching
Marie has had a successful career in central government where she spent over 10 years in overseeing delivery of large scale regeneration, housing and economic development projects. Marie has a deep understanding of governance, financial management and business administration. Prior to her public service, Marie worked in a start-up manufacturing company where she gained wide commercial skills.
Kay has more than 20 years' experience of working in social housing, in housing associations, local authorities and for the housing regulator. In recent years, she has been a consultant and interim manager, specialising in governance and helping housing associations in difficulties. Kay has a particular interest in improving customer services
Victor has over 40 years' experience in the property and construction industry including social housing and has served as a Board Director for the past 17 years. He brings a wealth of knowledge in design and delivery of housing, risk management and alternative funding models. Having lived in social housing himself until aged 21 Victor is an absolute believer in the value of social housing as a platform to help people achieve their goals.
Prior to taking early retirement, Julian was Chairman and Managing Director of Kodak Ltd where he led Kodak in the UK through one of the biggest transformations in recent history successfully moving it from analogue to digital. He has more than 30 years’ commercial experience in organisational redesign, transformation and performance management. He now serves on several boards and works as an independent management consultant.