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Our team

settle is a team of about 250 colleagues who are passionate about housing and the power it has to transform people's lives.

Executive Directors

Gavin Cansfield Penny Metcalf

Gavin Cansfield,
chief executive and
board member

Penny Metcalf,
executive director - 

Ebele Photo of Steve Barford

Ebele Akojie,
executive director - 
finance and

Steve Barford, 
executive director -
sustainable asset
management (interim)

Emma Wilson


Emma Wilson,
executive director -
customer services (interim)


Board members

Sally Veitch (chair designate) Sally Veitch (chair)

Sally is an established Non-Executive Director, being part of a number of boards including Non-Executive Director and Chair of Audit at Redwood Bank Limited, Non-Executive Director and Chair of Audit for Tipton & Coseley Building Society, Finance Director of Home Retail Group Card Services Ltd and Finance Director of Argos Business Solutions Ltd.
A former Finance Director with strong customer-focused experience, including 15 years at Home Retail Group, Sally has over 20 years’ experience in advising both small and large retail and financial services companies in fast paced and regulated environments.



Andrew Foster (vice chair)

Andrew joined our board in September 2021. He has worked as a self-employed Governance Consultant since 2019. He has 20 years of Board level experience as a Company Secretary/Solicitor, with experience of working in both the private and third sectors, and has 15 years of experience of working in the Housing sector. He has worked as both an executive and non-executive director. A qualified lawyer by training, Andrew has had direct responsibility and leadership for a broad range of functions including Corporate Strategy, Business Planning; Legal; Governance and Company Secretarial; Risk and Audit; Procurement; Health and Safety; Insurance and Facilities Management.


Robert Barton Robert Barton

Robert is a development professional who has been a director with several of the UK’s leading house builders. He has also served on the board of Sentinel (Vivid) and Spectrum housing associations and currently sits on the development committee of Sovereign Housing Association.




Elizabeth Froude  Elizabeth Froude

Elizabeth is Chief Executive of Platform Housing Group, and was former Deputy CEO at Notting Hill Genesis and was a member of the executive board. Although her background is in finance she has spent many years with very operationally focused, change management and transformational roles. Prior to coming to housing she had roles in varied sectors, from entertainment to manufacturing, working with teams across the UK and Europe mostly for well-known FTSE organisations. She is chair of settle’s audit and risk committee.


Simon Oates  Simon Oates

Simon joined our board in March 2019. He has held a number of high profile roles in his career within the service industry; most recently, director at Fingletons, and also chair of a water industry leadership group. He brings a wealth of customer participation and insight experience, and has recently been responsible for setting the company-wide customer experience strategy.  Simon also joins our customer engagement advisory panel.



Hasani Jess Hasani Jess
Hasani was appointed as a Board member on 26th January 2021, bringing digital and technology leadership expertise, with 20 years’ experience in the technology sector.





Jane  Jane Porter

Jane joined our board in September 2021. She is the Chief Operating Officer at Optivo, and has worked in housing for over 30 years and has held senior executive roles in housing management, asset management, development, and homeownership.

Jane is passionate about delivering excellent customer services. She has delivered sector-leading performance through the use of real-time data, segmentation, and customer insight. She has driven continuous improvement and efficiencies through her vision and enthusiasm for technology solutions including predictive analytics, RPA, AI, IoT, and bots.



Shamez Shamez Alibhai

Shamez Alibhai joined our board in September 2021. He is Head of Community Housing and Portfolio Manager at Man Global Private Markets (‘Man GPM’) and is a member of Man Group’s Responsible Investment Committee. He is responsible for managing the Man GPM RI Community Housing Fund and leading the business, team, and strategy.




Declaration of Interests [PDF]

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