Ways to get in-touch

We know life has changed and requests for advice and support have increased. Our phone lines are now busier than ever so we want to remind customers who have smart phones or other digital devices that you can report and track repairs; reschedule appointments; update household and contact details through your online account. Your online account is available 24 hours a day so you can use this whenever it’s convenient for you.

Want a quick chat? We now have a live chat option in the bottom right of our contact us page. We’re available on weekdays from 8am to 5pm and you’ll get a quick response from one of our team.

Want to flag something? Our twitter handle @settle_foryou is a good way to let us know about something you’ve spotted in your neighbourhood or DM us if it’s personal.

Our reception desk remains closed for the time being because we’re helping to contain the spread of coronavirus. If you need to drop something off, we have a letterbox at the main door or you can post documents to:

settle, Blackhorse Road, Letchworth Garden City, SG6 1HA