DIY and making improvements to your home

DIY and making improvements to your home

If you own your home, please go here.

If you rent your home from us, we’re happy for you to decorate the inside of your home, hang pictures and other minor improvements. If you’re planning to do any DIY please check out our asbestos page first.

You can also change things at your home that are your responsibility, but for larger changes you’ll need our written permission (see below).

Click here if you want to fit disabled and mobility facilities to your home.

Installing a showerSubmit a request
Removing a wet room (also called a level access shower)Submit a request
Fitting a new kitchen or bathroomSubmit a request
Remove a kitchen cupboard to fit an appliance such as a washing machineSubmit a request
Change kitchen cupboard doorsSubmit a request
Paint kitchen cupboard doorsNo, we won’t give permission for this
Installation of a water meterSubmit a request
Removing or replacing any gas pipesNo, we won’t give permission for this
Fit handrails inside or outsideSubmit a request

Remove or replace radiatorsSubmit a request
Installation of wood/log burning stoves and gas firesNo, we won’t give permission for this
Removing or replacing any gas pipeworkNo, we won’t give permission for this

Fitting new light switches, light fittings and addition power socketsSubmit a request
Installing an EV (electric vehicle) charging pointSubmit a request
Installing an outside charging point for a mobility scooterSubmit a request

Fitting window restrictors or window locksNo, we won’t give permission for this
Fitting new window framesNo, we won’t give permission for this
Fitting new front or back doorsNo, we won’t give permission for this;
Painting UPVC front and rear doorsNo, we won’t give permission for this
Painting front doors which are fire doors (usually in blocks of flats)No, we won’t give permission for this
Painting composite front and rear doors (these are plastic doors with
woodgrain effect)
No, we won’t give permission for this
Painting wooden front and rear doors (other than in blocks of flats)Submit a request
Install a cat flap)Submit a request

ConservatorySubmit a request
Extending the propertyNo, we won’t give permission for this

Removing internal wallsNo, we won’t give permission for this
Fitting or removing staircases, bannisters and bannister railsNo, we won’t give permission for this
Installing laminate flooring in flats above ground floorNo, we won’t give permission for this
Stair liftSubmit a request

Sheds and summer housesSubmit a request
Please note that it will depend on the size
(dimensions) of the shed or structure being requested
FencingSubmit a request
Rear fences can be no more than 1,800mm (6ft) high
Front fences must be no more than 900mm (3ft) high
Converting out buildings into habitable rooms such as officesNo, we won’t give permission for this
Constructing or installing ponds, hot tubs, saunas and swimming poolsNo, we won’t give permission for this

Please note that we will need to agree the colour

Please note some types cannot be painted

Fixing aerials, satellite dishes or other items to outside walls or chimneys (houses only)Submit a request
Please note any external fixing is subject to building type, age and whether there is cladding on the outside of the building
Fixing aerials, satellite dishes or other items to blocks of flatsNo, we won’t give permission for this
Removing any outside wallsNo, we won’t give permission for this
Painting and decorating outside walls of the property that are bare brickNo, we won’t give permission for this
Loft conversionsNo, we won’t give permission for this
Fitting solar panels (also known as photovoltaic cells)Submit a request
Adding cladding to external wallsNo, we won’t give permission for this

Decking, patios and pavingSubmit a request
DrivewaysSubmit a request
Please note we will only allow 50% of the front garden area to be converted into a
driveway. We do not permit driveways where there is no dropped kerb. You can
contact your local council or the highways agency to request a dropped kerb.

If you live in Letchworth

Your change might require approval by the Letchworth Garden City Heritage Foundation (LGCHF).

Please download and complete an External Alterations – Application Form from the LGCHF website and attach this to your application.

Reasons we might not give permission

We may refuse permission if the alteration will:

  • Cost us money to maintain now or in the future
  • Reduce the value of the property
  • Make the property less safe
  • Alter the structure or layout of the property

Make sure you get the certificate

We’ll need to see the relevant certification that works have been carried out safely by an qualified individual. For example, if you had a new electric socket fitted we would need to see the Part P certificate for the installation signed by the qualified electrician who carried out the work.

Keeping you safe

Repair responsibilities