Your payment reference number

Your payment reference number

Your payment reference number is an 8 digit number. It might be the same as your tenancy number.

If you login to the my account page, you’ll see your payment reference number under your property address. If you don’t have an account yet, you can register for an account now.

You can also see it on your rent card (sometimes called a payment or Allpay card).

settle rent payment card

I don’t have my payment reference number to hand

Don’t worry. You can contact us and we’ll tell you what it is.

Lost, stolen or faulty cards

Please go to the request a replacement rent card page.

Check your account balance online

Create a website account

Pay by Direct Debit