Your payment reference number
Your payment reference number is an 8 digit number. It maybe the same as your tenancy number.
It can also be found on your rent statement or on your rent card (sometimes called a payment or Allpay card). See examples below.
I don’t have my payment reference number to hand
Don’t worry. You can contact us and we’ll tell you what it is.
Lost, stolen or faulty cards
Please go to the request a replacement rent card page.