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Contact us

If you want to check or pay your rent, report or track repairs or update your contact information online just register for an online account. (what is this?) and do it in an instant.

Report it online

Emergencies and out of hours

Telephone:   0330 343 0016 (local rate)

Email:   customer.service@settlegroup.org.uk

Twitter icon   @settle_foryou

Request a call-back

Just email customer.service@settlegroup.org.uk and we'll call you back.

Opening hours

Monday-Thursday 9:00am-5:00pm

Friday 9:00am-4.30pm

Christmas opening times:

We’re open as normal apart from:

  • Tuesday 31 8:00am – 4:00pm

Visit or write to us

View our location on Google maps

At the end of Blackhorse Road

Letchworth Garden City


SG6 1HA (not accurate for sat navs)

Make a complaint

Make a complaint now

0330 343 0016

Monday-Friday 8am-5pm

Email customer.service@settlegroup.org.uk

Say thank you

Provide your compliment or comment now

Email: customer.service@settlegroup.org.uk

0330 343 0016 (local rate)

Monday-Friday 8am-5pm


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