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Contact us

Due to coronavirus, we're receiving a high number of calls, so it's taking us longer that usual to answer.

If you're worried about paying your rent

Please read our help with your rent during coronavirus page.

Repairs

Please call us to report emergency and essential repairs.

If you or someone in your household has symptoms of Covid-19, please let us know when you contact us.

How to contact us

If you want to check or pay your rent or update your contact information online just register for an online account (what is this?) and do it in an instant.

Telephone:   0330 343 0016 (local rate)

Email:   customer.service@settlegroup.org.uk

Twitter icon   @settle_foryou

Request a call-back

Just email customer.service@settlegroup.org.uk and we'll call you back.

Opening hours

Monday-Thursday 9:00am-5:00pm

Friday 9:00am-4.30pm

Write to us

Our office is currently closed to visitors, but you can write to us at:

658 Blackhorse Road

Letchworth Garden City

Hertfordshire

SG6 1HA

Make a complaint

Make a complaint now

0330 343 0016

Monday-Friday 8am-5pm

Email customer.service@settlegroup.org.uk

Say thank you

Provide your compliment or comment now

Email: customer.service@settlegroup.org.uk

0330 343 0016 (local rate)

Monday-Friday 8am-5pm

 

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