Your yearly heating service

Your yearly heating service

Every 10 months we’ll arrange to service your boiler or heating system. This will mean your heating:

  • Is less likely to break down
  • Runs as efficiently as possible
  • Is safe for you and your household

The service will take about 40 minutes. It might take longer if you have other appliances that need checking and servicing.

Please arrange for someone over 18 to be there for the engineer’s visit. Also, please remove any personal items from around the boiler or appliances to be serviced.

Oakray is our approved contractor 

You’ll receive an initial appointment letter from Oakray, who’ll carry out the service.

Their engineer will carry photo identification.

Oakray logo

If you can’t make your appointment

Please contact Oakray and they’ll arrange another date with you. Appointments can be arranged between 08:00-20:00 Monday-Friday subject to availability.

Because of the safety and legal nature of this work and our commitment to keeping you safe, your heating system must be safety checked at least within 12 months.

Electric heating

If you have electric heating (storage heaters) these will be serviced every 5 years.

Other appliances

If you want to install any additional heating appliances such as a log burner for example check out our improving and altering your home page.

Keeping you safe

Your electrical safety check

Our customer offer and service standards